Manage

This session will focus on healthcare management in the region and will help professionals to refine their practices to ultimately increase efficiency, reduce costs and improve patient care. This session will outline how healthcare management can optimize staff engagement, working practices and ensure customer satisfaction. LEAN management principles that have revolutionized facilities healthcare in the western world will be evaluated to assess the quick fixes healthcare managers in the region can apply to increase productivity. With tighter budgets, higher competition and greater expectation, experts will discuss how to get growth from existing operations to increase revenue.

Key Topics

  • LEAN management principles
  • Lessons learnt from the hospitality industry
  • Recruitment challenges in the GCC
  • How to get growth from existing operations 

Benefits of Attending

  • Assess how the healthcare industry can learn from the hospitality industry to create higher value at lower costs
  • Maximise operating efficiencies by leveraging on technologies to provide better quality services
  • Discuss LEAN management principles to improve the flow of each patient’s experience and operate a highly efficient organisation
  • Demonstrate how to get growth from your existing operation to increase revenue and ensure competitiveness

Chair: Christian Schuhmacher, Hospital Director, Mediclinic City Hospital, Dubai, UAE

Christian Schuhmacher, Hospital Director, Mediclinic City Hospital, Dubai, UAE 

Dr Werner Kübler, CEO, University Hospital Basel, Basel, Switzerland

Judy Hou, Managing Director, The Emirates Academy of Hospitality Management, Dubai, UAE

Theme: How to improve efficiency and maximise operation of current facilities

  • Reduce lifecycle costs
  • Talent acquisition
  • Growing existing operations

Moderator: Christian Schuhmacher, Hospital Director, Mediclinic City Hospital, Dubai, UAE

Panellists:

  • Malek Al Moosa, CEO, Almoosa Specialist Hospital, Al Ahsa, KSA
  • Dr Werner Kübler, CEO, University Hospital Basel, Basel, Switzerland
  • Dr Mohaymen Abdelghany, CEO, Al Zahra Hospital, Dubai, UAE 

16:15: End of Day 3


Speakers

  • Christian Schuhmacher, Hospital Director, Mediclinic City Hospital, Dubai, UAE  
  • Judy Hou, Managing Director, The Emirates Academy of Hospitality Management, Dubai, UAE
  • Malek Al Moosa, CEO, Almoosa Specialist Hospital, Al Ahsa, KSA 
  • Dr Mohaymen Abdelgany, CEO, Al Zahra Hospital, Dubai, UAE 
  • Dr. Werner Kübler, CEO, University Hospital Basel, Basel, Switzerland